Privacy policy

Casqit Privacy Policy
Last updated: October 10, 2025

This privacy policy describes how Casqit ("we," "our," or "us") collects, uses, and protects your personal information when you interact with casqit.com (the site) or use our services (the services). "You" refers to any individual who interacts with the site, whether browsing, purchasing, or communicating with us.

1. Updates to this Policy

We may review this privacy policy from time to time. Changes will be posted on this page with an updated effective date.

2. Information We Collect

We collect information to provide, improve, and protect our services. The type and scope of information depend on your interactions with us.

Information You Provide

Name and contact details (email, phone number)
Shipping and billing information
Order details
Account information (if applicable)
Messages sent through our contact forms or customer service

Information Collected Automatically

Device and browser data
IP address
Usage patterns across our site
Interaction with emails or advertisements

Information from Third Parties

Payment processors
Shipping and logistics partners
Platforms like Shopify that help facilitate transactions and site operations

3. How We Use Your Information

To process orders: Processing payments, arranging delivery, and managing returns.
To communicate with you: Order confirmations, updates, and customer service responses.
To improve the site: Monitoring traffic and usage to enhance performance.
Marketing: We may send you updates or invitations unless you choose not to receive them.
Security: To prevent fraud or misuse of our services.

4. Cookies

We use cookies and similar technologies to customize your experience and analyze traffic. You can manage your cookie preferences through your browser. Disabling cookies may affect the functionality of the site.

For specific information regarding Shopify's cookies, please visit the Shopify Cookies Policy.

5. Disclosure of Your Information

We share your personal data only with:

Trusted vendors who support our operations (such as storage, payments, analytics)
Marketing service providers (only with your consent)
Legal authorities if required by law

We do not sell your personal information.

6. Data Security and Retention

We implement appropriate security measures to protect your data, but no system is completely secure. We retain information only as long as necessary to fulfill our services or comply with legal obligations.

7. Your Rights

Depending on your location, you may have rights to:

Access your information or correct it
Request deletion of your data
Withdraw your consent
Opt-out of marketing communications

You can contact us through our contact form for any of these requests. We typically respond within 1-2 business days.

8. International Data Transfers

Your data may be processed outside your country of residence. Where possible, we rely on recognized legal mechanisms to ensure your data is protected.

9. Contact

For any inquiries, please reach out through our contact form. We typically respond within 1-2 business days.

Casqit is the controller of your data where applicable.

This policy was written to reflect Casqit’s commitment to confidentiality, transparency, and accountability in handling your personal data.